Client Care
Delivery & Returns
Delivery
We send every order from Melbourne, Australia.
We deliver to most countries, and delivery is a simple flat rate, whatever you order. Prices are in Australian dollars and include GST, and duties and taxes are included at checkout.
| Where to | Standard | Express |
|---|---|---|
| Australia (all states) | A$15 | A$30 |
| New Zealand | A$30 | A$50 |
| Rest of the world, including the UK | A$45 | A$75 |
Outside Australia, these are our international standard and express services. We'll confirm your delivery when we confirm your order.
Returns & exchanges
We're still putting our returns policy together, and we'll share it here before online ordering opens. If you have a question in the meantime, write to us and we'll help.
If something is wrong
If your piece arrives with a fault, please tell us straight away and we'll make it right. Your statutory rights are not affected.